Customer Service & Technical Support - India
Pacnet's mission is to provide excellent quality of service to our customers. So, our network design is also strongly focused on reliability and performance. Pacnet's network maintains high levels of reliability with redundant and diverse paths to avoid single points of failure. In addition, our Network Operations Center is running 24x7 non-stop to provide pro-active network monitoring and fault resolution. The network monitoring includes both fault and performance monitoring with dedicated support by well-trained and experienced engineers and managers.
Email: mumsupp@pacific.net.in
Email: punsupp@pacific.net.in
Bangalore/Chennai
Tel: +91.080.2841.1766 / +91.080.4115.6183
Email: blrsupp@pacific.net.in
Mumbai/Delhi
Tel: +91.22.2498.0803 / +91.22.2498.1040 / +91.22.2498.1042Email: mumsupp@pacific.net.in
Pune
Tel: +91.20.2545.8081Email: punsupp@pacific.net.in
Network Operations Centre (NOC) Contact Details
| Hours | 24 hours a day, 7 days a week | |
|---|---|---|
| Bangalore/Chennai | +91 80 6616 6421 - 23 +91 80 2841 1800 - 03 |
|
| Mumbai | +91 22 2498 0803 | |
| Delhi | +91 22 2498 0805 - 03 +91 11 4652 5045 |
|
| Pune | +91 20 5600 4111 +91 22 2498 0805 |
|
| noc.in@pacnet.com |
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