customer-services_business-home_hongkong

Customer Service - Hong Kong

Business Customer Service Contact Details

Business Customer Service Hong Kong
Hours Mon-Fri, 08:30-19:30 & Sat 08:30-17:00
Number +852.2620.1880
Fax +852.2719.8469
Email Click here to send us an email

 

Home Customer Service Contact Details

Home Customer Service Hong Kong
Hours Mon-Fri, 08:30-19:30 & Sat 08:30-17:00
Number +852.2335.4388
Fax +852.2719.8469
Email Click here to send us an email

Technical Support

Corporate Technical Support Contact Details

Corporate Technical Support Hong Kong
Hours 7 days x 24 hours
Number +852.2620.1880
Fax +852.2719.8469
Email Click here to send us an email

 

Consumer Technical Support Contact Details

Consumer Technical Support Hong Kong
Hours 7 days x 24 hours
Number +852.2335.4388
Fax +852.2719.8469
Email Click here to send us an email

 

Network Operations Centre (NOC) Contact Details

Network Operations Centre (NOC) Hong Kong
Hours 24 hours a day, 7 days a week
Number +852 2620 1880
Email noc.hk@pacnet.com

 

Technical Announcements

Service Update
Maintenance Notice
Incident on Pacnet Network
Incident on Partners Network

Guides

Broadband Service Installation
56K Dialup Service Setup
Email Client Setup
International Roaming Service Setup
Wireless Access

FAQ

Web Hosting
Wireless Access
International Roaming
Home Broadband
56k Dial-up
Hong Kong Website
Visit the Hong Kong website
Contact Numbers
Residential: (852) 2335 4388
Corporate: (852) 2620 1880