contact-us_singapore

Pacnet Singapore Contact Information

Through our global headquarters in Singapore, we deliver a comprehensive portfolio of advanced IP, data, voice and managed solutions in Singapore across Asia. Find out more about our products below, or feel free to contact us through our hotlines and email addresses listed below.

Products and Solutions

Business and Home
Enterprise
Carrier

Singapore Sales Inquiries

Carrier & Enterprise Customers
   
Number +65.6233.6388
Email sales.sg@pacnet.com

 

Business Customers
   
Hours Mon - Fri, 8:30am to 6:00pm
Number +65.6226.8668 (Select Option 1)
Email sales.sg@pacnet.com

 

Home/Consumer Customers
   
Hours Mon - Fri, 8:30am - 6:00pm
Number +65.6336.6622 (Select Option 1)
Email telesales.sg@pacnet.com

Singapore Customer Services

Carrier & Enterprise Customers
  Email / Number
Number 1800.419.2007
IP / VoIP Services ascip@pacnet.com
Non IP Services asc@pacnet.com
Planned & Emergency Activities pscpateam@pacnet.com

 

Business Customers
   
Hours Mon - Fri, 8:30am to 6:00pm
Number +65.6226.8668 (Select Option 3)
Email bizcare.sg@pacnet.com

 

Home/Consumer Customers
   
Hours Mon-Fri, 8:30am to 6:00pm
Number +65.6336.6622 (Select Option 3)
Email wecare.sg@pacnet.com

Singapore Technical Support

Carrier & Enterprise Customers
  Email / Number
Number 1800.419.2007
IP / VoIP Services ascip@pacnet.com
Non IP Services asc@pacnet.com
Planned & Emergency Activities pscpateam@pacnet.com

 

Business Customers
   
Hours 24 hours, 7 days
Number +65.6226.8668 (Select Option 2)
Email bizhelp.sg@pacnet.com

 

Home/Consumer Customers
   
Hours Mon-Fri, 8:30am to 6:00pm
Number +65.6336.6622 (Select Option 2)
Email help.sg@pacnet.com

abuse.sg@pacnet.com
(for spamming/hacking or abnormal usage issues)

 

Network Operations Centre (NOC) Singapore
Hours 24 hours a day, 7 days a week
National Number +65 6872 1010
Email noc.sg@pacnet.com

Office Locations

Singapore Office Locations
Singapore
Global Headquarters
89 Science Park Drive
#01-07 The Rutherford
Singapore 118261

Tel: +65.6872.0322
Fax: +65.6774.1677
  #11-01 SGX Centre 1
2 Shenton Way
Singapore 068804

Tel: +65.6233.6338
Fax: +65.6233.6390

Country Management

Richard Carden
Managing Director, Singapore & Indonesia

A 25 year veteran of the telecom industry, Pacnet's Managing Director of Singapore & Indonesia Richard Carden is an accomplished business leader with a solid track record in driving sales productivity and revenue growth.

Prior to joining Pacnet, Mr Carden served as President & CEO of Verzion Business Japan where he grew sales productivity by 250%. Before joining Verizon, Mr. Carden was previously the Chief Operating Officer of Asia Netcom Japan, where he was instrumental in the development of the company's local sales organization since its transition from Asia Global Crossing in 2001. Earlier, Mr. Carden served in sales leadership positions at MCI Worldcom Japan and British Telecom in London.
Contact Numbers
Corporate Hotline (65) 6226 8668
Consumer Hotline (65) 6336 6622