contact-us_singapore

Pacnet Singapore Contact Information

Through our global headquarters in Singapore, we deliver a comprehensive portfolio of advanced IP, data, voice and managed solutions in Singapore across Asia. Find out more about our products below, or feel free to contact us through our hotlines and email addresses listed below.

Products and Solutions

Business and Home
Enterprise
Carrier

Singapore Sales Inquiries

Carrier & Enterprise Customers
   
Number +65.6233.6388
Email sales.sg@pacnet.com

 

Business Customers
   
Hours 8:30am to 6:00pm Monday to Friday
Number +65.6226.8668 (Select Option 1)
Email sales.sg@pacnet.com

 

Home/Consumer Customers
   
Hours 8:30am to 6:00pm Monday to Friday
Number +65.6336.6622 (Select Option 1)
Email telesales.sg@pacnet.com

Singapore Customer Services

Carrier & Enterprise Customers
  Email / Number
Number 1800.419.2007
IP / VoIP Services ascip@pacnet.com
Non IP Services asc@pacnet.com
Planned & Emergency Activities pscpateam@pacnet.com

 

Business Customers
   
Hours 8:30am to 6:00pm Monday to Friday
Number +65.6226.8668 (Select Option 3)
Email bizcare.sg@pacnet.com

 

Home/Consumer Customers
   
Hours 8:30am to 6:00pm Monday to Friday
Number +65.6336.6622 (Select Option 3)
Email wecare.sg@pacnet.com

Singapore Technical Support

Carrier & Enterprise Customers
  Email / Number
Number 1800.419.2007
IP / VoIP Services ascip@pacnet.com
Non IP Services asc@pacnet.com
Planned & Emergency Activities pscpateam@pacnet.com

 

Business Customers
   
Hours 24 hours a day, 7 days a week
Number +65.6226.8668 (Select Option 2)
Email bizhelp.sg@pacnet.com

 

Home/Consumer Customers
   
Hours 9:00am to 9:00pm Monday to Friday
9:00am to 6:00pm Saturday
Closed Sunday and National Public Holidays
Number +65.6336.6622 (Select Option 2)
Email help.sg@pacnet.com

abuse.sg@pacnet.com
(for spamming/hacking or abnormal usage issues)

 

Network Operations Centre (NOC) Singapore
Hours 24 hours a day, 7 days a week
National Number +65 6872 1010
Email noc.sg@pacnet.com

Office Locations

Singapore Office Locations
Singapore
Global Headquarters
10 Eunos Road 8
#08-01, Singapore Post Centre
Singapore 408600

Tel: +65.6872.2638
Fax: +65.6591.9868
 
   

Country Management


Jacques Grézaud
Country Manager
Singapore
Jacques Grézaud is Country Manager for Pacnet Singapore.
Based in Singapore, Mr Grézaud has more than 25 years of telecoms and IT experience and was most recently President/Co-Owner of IMAKYS Communications, an integrator specialized in high-end VOIP and Mobility solutions born from the former Ericsson Enterprise Direct Sales operations in France that he acquired from DAMOVO Group in 2004.
Prior to IMAKYS, Mr Grézaud was Vice President of EMEA Wholesale and Emerging Countries for MCI WorldCom (now Verizon Business), and based in Paris.  He also served as Vice President of Carrier Voice for Global One and earlier as Managing Director of Greater China, based in Hong Kong.   Mr Grézaud first moved to Hong Kong in 1994 as France Telecom's Regional Director of International Business for Southeast Asia and started his career in 1984 in the defense electronics sector with Thomson CSF (now Thales Group) as an engineer (R&D an Bid Management).
A former officer with the French Navy during his military service, Mr Grézaud has an engineering degree from Telecom SudParis ( France) and later received executive training from ESCP business school in Paris and Columbia University in New York. Mr Grézaud is married and a father of 2 daughters and 2 sons.
Contact Numbers
Corporate Hotline (65) 6226 8668
Consumer Hotline (65) 6336 6622