Pacnet Singapore Contact Information
Through our global headquarters in Singapore, we deliver a comprehensive portfolio of advanced IP, data, voice and managed solutions in Singapore across Asia. Find out more about our products below, or feel free to contact us through our hotlines and email addresses listed below.
Products and Solutions
Business and Home
Enterprise
Carrier
Singapore Sales Inquiries
| Number | +65.6233.6388 |
|---|---|
| sales.sg@pacnet.com |
| Hours | 8:30am to 6:00pm Monday to Friday |
|---|---|
| Number | +65.6226.8668 (Select Option 1) |
| sales.sg@pacnet.com |
| Hours | 8:30am to 6:00pm Monday to Friday |
|---|---|
| Number | +65.6336.6622 (Select Option 1) |
| telesales.sg@pacnet.com |
Singapore Customer Services
| Email / Number | |
|---|---|
| Number | 1800.419.2007 |
| IP / VoIP Services | ascip@pacnet.com |
| Non IP Services | asc@pacnet.com |
| Planned & Emergency Activities | pscpateam@pacnet.com |
| Hours | 8:30am to 6:00pm Monday to Friday |
|---|---|
| Number | +65.6226.8668 (Select Option 3) |
| bizcare.sg@pacnet.com |
| Hours | 8:30am to 6:00pm Monday to Friday |
|---|---|
| Number | +65.6336.6622 (Select Option 3) |
| wecare.sg@pacnet.com |
Singapore Technical Support
| Email / Number | |
|---|---|
| Number | 1800.419.2007 |
| IP / VoIP Services | ascip@pacnet.com |
| Non IP Services | asc@pacnet.com |
| Planned & Emergency Activities | pscpateam@pacnet.com |
| Hours | 24 hours a day, 7 days a week |
|---|---|
| Number | +65.6226.8668 (Select Option 2) |
| bizhelp.sg@pacnet.com |
| Hours | 9:00am to 9:00pm Monday to Friday 9:00am to 6:00pm Saturday Closed Sunday and National Public Holidays |
|---|---|
| Number | +65.6336.6622 (Select Option 2) |
| help.sg@pacnet.com abuse.sg@pacnet.com (for spamming/hacking or abnormal usage issues) |
| Hours | 24 hours a day, 7 days a week | |
|---|---|---|
| National Number | +65 6872 1010 | |
| noc.sg@pacnet.com |
||
Office Locations
| Singapore Global Headquarters |
10 Eunos Road 8 #08-01, Singapore Post Centre Singapore 408600 Tel: +65.6872.2638 Fax: +65.6591.9868 |
|---|---|
Country Management
Jacques Grézaud
Country Manager
Singapore
Country Manager
Singapore
Jacques Grézaud is Country Manager for Pacnet Singapore.
Based in Singapore, Mr Grézaud has more than 25 years of telecoms and IT experience and was most recently President/Co-Owner of IMAKYS Communications, an integrator specialized in high-end VOIP and Mobility solutions born from the former Ericsson Enterprise Direct Sales operations in France that he acquired from DAMOVO Group in 2004.
Prior to IMAKYS, Mr Grézaud was Vice President of EMEA Wholesale and Emerging Countries for MCI WorldCom (now Verizon Business), and based in Paris. He also served as Vice President of Carrier Voice for Global One and earlier as Managing Director of Greater China, based in Hong Kong. Mr Grézaud first moved to Hong Kong in 1994 as France Telecom's Regional Director of International Business for Southeast Asia and started his career in 1984 in the defense electronics sector with Thomson CSF (now Thales Group) as an engineer (R&D an Bid Management).
A former officer with the French Navy during his military service, Mr Grézaud has an engineering degree from Telecom SudParis ( France) and later received executive training from ESCP business school in Paris and Columbia University in New York. Mr Grézaud is married and a father of 2 daughters and 2 sons.

