contact-us_malaysia

Pacnet Malaysia Contact Information

Pacnet Malaysia offers a comprehensive portfolio of advanced IP, data, voice and managed solutions. Find out more about our products below, or feel free to contact us through our hotlines and email addresses listed below.

Products and Solutions

Business and Home
Enterprise
Carrier

Malaysia Sales Inquiries

Sales Inquiries 
   
Number +60.3.2712.0888
Email sales.my@pacnet.com

Malaysia Customer Services & Technical Support

Carrier & Enterprise Customers
  Email / Number
Toll Free Number 1800.80.6029
IP / VoIP Services ascip@pacnet.com
Non IP Services asc@pacnet.com
Planned & Emergency Activities pscpateam@pacnet.com

 

Business & Home/Consumer Customers
   
Hours 24 hours, 7 days
Telephone +603.7494.6888
Email noc.my@pacnet.com

Office Locations

Malaysia Office Locations
Kuala Lumpur #21 Menara Citibank
165 Jalan Ampang
50450 Kuala Lumpur

Tel: +60.3.2712.0888
Fax: +60.3.2712.0800
Selangor Darul Ehsan A-1401-2, Level 14, Menara 1
Kelana BREM Towers, Jalan SS 7/15
(Jalan Stadium), Kelana Jaya
47301 Petaling Jaya
Selangor Darul Ehsan, Malaysia

Tel: +60.3.7494.6868
Fax: +60.3.7494.6819

Country Management

Datin Norhizan Ibrahim
Country Manager, Malaysia

Prior to assuming the position of Country Manager for Malaysia at Pacnet, Datin Norhizan Ibrahim was at Telekom Malaysia where she served as Head of Global Data Networking Solutions and was the key driver in identifying new business opportunities and solutions for data services and products. Her previous appointments at Telekom Malaysia include Manager of International Network Operations and Head of Satellite Facility where she was instrumental in the formulation and development of global solutions and applications.

She was also attached for two years at the International Telecommunication Satellite Organization (Intelsat) in Washington D.C., while in Telekom Malaysia. During Ms. Ibrahim's 19 years with Telekom Malaysia, she played a major role in the transformation and productivity enhancement of many business units within the company.

Ms. Ibraham holds an advanced diploma in Electrical (Electronics) Engineering from the University Technology MARA, Malaysia and received a MSC in Communications Management from the University of Strathclyde, United Kingdom.
Contact Numbers
Corporate Hotline (65) 6226 8668
Consumer Hotline (65) 6336 6622